A very thought-provoking post this morning by John.
Everything is relevant, including all the concerns.
Isn’t everything pegged against cost? One reason why we choose web-based EHR is because we don’t want the headaches. Why do top Fortune 50 companies choose Salesforce.com?
Data backup is a kind of ‘insurance’ policy that can be bought. I don’t see a reason why not. The question is, how much are you willing to pay?
I do agree that SaaS EHR companies should offer that ‘insurance’ of data backup and allow customers to decide if they want to buy.