Wrong Reason Not to Choose Cloud EHR

A Doctor mentioned today he does not want to use cloud EMR.

Reason? A colleague ‘lost data on the cloud’.

I’m not really sure what that means, but I have a sneaky suspicion that the vendor of that particular cloud EMR system did not provide data when the doctor wanted it, or that the EMR vendor was holding data hostage for a large fee.

In fact, client/server systems are more prone to losing data in the traditional sense. The solution to that problem of not getting the data from a cloud EMR vendor is not to use client-server systems but to do a better job of negotiating upfront and incorporating associated data extraction fees into the contract.

I have seen too many cloud EMR vendors holding doctors’ data hostage and demanding a large sum of money if the doctor wants to switch their EMR system.

What should you do?

Don’t jump from the frying pan to the fire. If you think cloud systems are a problem with your data, client-server systems are even worse – unless you spend a lot of resources managing the infrastructure internally.

Author: Chandresh Shah

Chandresh Shah specializes in Healthcare IT and Medical Billing. He knows the market inside out; what works, what doesn’t. He advises and works with small business owners.