Part 3 – Practice Key Performance Indicators – CLINICAL

By Chandresh J. Shah

Growing a practice can take a lot of work and having goals can help. That is why it is important to have KPIs (Key Performance Indicators) that can be used to determine how well practice goals are being met.

Let me share to you KPIs that will help your practice on 4 main areas:

  1. Front Desk
  2. Clinical
  3. Billing and Revenue Cycle Management
  4. Reputation Management

This week – Clinical KPI’s. These KPIs are:

  1. Patient Care Hours
  2. Number of Patient Referrals
  3. Patient Transactions
  4. Patient Confidentiality
  5. Patient Follow-up
  6. Rate of Complications
  7. Patient Adherence to Treatment plans.
  8. Communication between primary care, specialists and patients.

In the video below, I went through and explained what each Clinical KPI You can also download the guide through this link (Click Here):

You can also watch the first two KPI Videos.

1. Front Desk KPIs.

2. Billing KPIs.